Refund Policy

Subscription activation is manually verified. If you submitted an incorrect or duplicate payment, contact support with the Transaction ID before approval whenever possible.

After activation

Because plan time and AI usage can begin immediately after approval, refunds are reviewed case-by-case based on usage and the reason for the request.

Verified platform issue

If a platform-side issue materially prevents use, support may extend the plan, restore access or provide another appropriate remedy after review.

Third-party outages

Meta, AI-provider, courier or internet outages are outside the platform's direct control and do not automatically guarantee a cash refund.